Service File · WHATSAPP BUSINESS API

WhatsApp Business API Integration

We set up WhatsApp Business API and WhatsApp Business tools for order confirmations, broadcast campaigns, catalogues and automated replies, connected to your website or software.

What's Included

Everything covered in this service

Every engagement starts with a short consultation so the scope matches your actual need — here's what's typically included in our whatsapp business api integration package.

  • WhatsApp Business API account setup
  • Message template approval support
  • Order/booking automation flows
  • Broadcast list & campaign setup
  • Product catalogue configuration
  • Integration with your website/CRM/ERP
WhatsApp Business API Integration — OJSS IT Consultancy team at work
Our Process

How we take this from enquiry to delivery

01

Consultation

Share your requirement over a call or WhatsApp — we understand your goals, timeline and budget.

02

Proposal

We send a clear scope and cost estimate in writing, no hidden line items.

03

Build

Our team designs and develops your solution, with progress updates along the way.

04

Launch & Support

We deploy, train your team, and stay on for post-launch support.

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FAQs

Common questions about WhatsApp Business API Integration

Is WhatsApp Business API different from the free app?

Yes, the API allows automation, broadcast at scale and integration with your systems, which the free app doesn't support.

Can I send bulk offer messages to customers?

Yes, subject to WhatsApp's messaging policies and opt-in requirements, we set up compliant broadcast campaigns.

Can it auto-confirm orders placed on my website?

Yes, we connect order events on your site to automatic WhatsApp confirmation messages.

Open a Case File

Ready to start your whatsapp business api integration project?

Tell us about your requirement on WhatsApp or email — we'll respond with a clear scope and cost estimate.